LOOK AFTER YOUR GOODS
Care & FAQs
Candle Care
- Trim the wick to about 5mm before each burn.
- On the first burn, let the wax melt evenly to the edges.
- Burn on a heat-safe surface, away from drafts, children and pets.
- Never leave a burning candle unattended.
Beeswax Wrap Care
- Wash in cool water with a gentle soap and air dry.
- Keep away from heat, hot food and the microwave.
- Avoid wrapping raw meat.
- When worn out, cut into strips and use as fire starters.
CARE & FAQS
Good questions, honest answers
How do I care for my beeswax wrap?
Rinse in cool water with a little mild soap, then air dry. Keep it away from heat so the wax stays put. When it loses its cling, warm it gently to refresh.
How do I use a lupin & lavender heat pack?
Follow the heating instructions supplied with your pack. Do not heat it without those instructions. Check the temperature before use, never leave it unattended while heating, and allow it to cool fully before reheating or storing.
Any tips for burning my candle?
Let the first burn melt the surface edge to edge, trim the wick before relighting, and never leave a burning candle unattended.
Can I request a custom fabric print?
Yes — ask us about a personalised fabric for wraps and heat packs. Every piece is made by hand in small batches.
What about shipping and returns?
Shipping options and costs are shown at checkout. If something isn't right with your order, get in touch and we'll help sort it out.